We have decades of experience setting up and administering customers’ DSQR/DQR programs. The program administration capability includes:
- Screening recommended candidates
- Training on customer-specific inspection program requirements
- Customer systems access and registration
- Systems data entry and detail capture
- Stamp control
- Reviewing DSQR annual certification and personnel requirement compliance
Knowledge of how the supply chain is performing is critical. We can perform the supplier data review for Quality and Delivery.
Depending on where the data is captured, we can compile and output the data on a macro basis (Total Qty accept/reject) or micro basis (per part number).
Timely communication with the supplier is crucial. Feedback on how the supplier is performing is key to taking corrective or preventive actions. Supplier scorecarding is key when determining the supplier category rating systems.
Specification compliance reviews are a form of risk identification for mitigation purposes. Specifications detail the requirements of products, processes, and raw materials. Full specification review (ideally before contract award) is used by purchasing in order to evaluate product performance and quality compliance.
Compliance reviews can also encompass efforts to ensure that organizations abide by industry regulations and government legislation. This process ensures that every aspect of your product or process matches the documented requirements before moving to the next stage.
Our qualified and experienced specialists can provide formal compliance audits that follow a specific format based on the compliance regulation, product, or process being assessed.
Metrology is important in some way to every human endeavor. More specifically, it is critical to all the physical, chemical, and biological sciences and the technologies and manufacturing processes that are developed from them.
The calibration process is a documented, validated, and controlled method for ensuring instruments provide proper measurement. It defines the parameters to be measured, the measurement standards to be used, environmental conditions, and the data to be collected. The schedule of calibration also matters for the sake of maintaining performance over time.
We can perform a variety of audits to confirm that all of the measurement tools are within the required performance specification range and due period. Our team can also audit the calibration processes to verify that they are being performed in accordance with the calibration procedure.
During technical consulting services, we’ll identify the instruments and calibration activities, then inspect equipment and documentation to verify calibration status. Once we assess current practices, we can furnish a report with our findings and any necessary corrective actions.
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Our company can provide qualified and talented people to support the back office function of your technical and operations teams. These experts ensure clear communication of technical requirements for proper implementation throughout product life cycles. We can provide rapidly scalable resourcing to support:
- Functioning as the primary focal point on engineering and technical issues.
- Coordinating activities to evaluate and resolve engineering-related production problems.
- Consulting with subject matter experts to obtain specialized information.
- Conferring with quality control, material, manufacturing, and other department personnel to provide technical support.
- Analyzing discrepancies in specifications or quality standards and writing discrepancy reports containing approved repair or rework methods.
- Checking drawings, suggesting changes, and completing Drawing Change Requests.
- Maintaining records or overseeing the recording of information by others to ensure that engineering drawings and documents are current.
- Documenting engineering-related production problems and resolutions for detailed capture.
- Reviewing production schedules, engineering specifications, orders, and related information to maintain current knowledge of manufacturing methods, procedures and activities in the assigned area.
- Assisting project managers in developing project work plans.
- Communicating with engineering groups to ensure outcomes comply with regulatory, process, and/or product requirements.
- Informing customers on project progress.
- Scheduling and coordinating field team members when required.
- Finishing administrative tasks as necessary.
Administrative support further facilitates quality for our customers, and the responsibilities of this position can include a broad variety of organizational tasks:
- Working closely and effectively with management and team leads to keep them informed of upcoming commitments and responsibilities, and following up consistently and appropriately
- Setting up meetings, including video conferencing as well as teleconferencing equipment
- Troubleshooting application items and coordinating with field resources
- Communicating opinions on current policies or issues and working independently while using judgment or discretion
- Maintaining an accurate record of inspections, calibrations, audits, and other communications, and organizing technical files
- Entering inspection and test results into quality management systems or databases and generating regular reports
- Serving as the point of contact between internal and external teams for administrative matters, such as distributing technical documents
- Checking documentation to ensure it complies with relevant industry standards and organizing materials for audits
- Assisting with processes and helping standardize forms, templates, and administrative procedures used to gather data
- Performing data entry, records management, contracts coordination, material ordering, and field coordination
- Ability to operate office equipment for assigned area including routine maintenance and troubleshooting
- Ability to compose and proof correspondence
- Proficiency with Microsoft Office tools (Outlook Word, Excel, and PowerPoint)
- Provide back-up support for team members
- Demonstrate an awareness of fundamental business principles, as well as an understanding of the overall industry in which the business operates.
- Data entry, records management, contracts coordination, material ordering, field coordination.
We realize that each organization’s staffing needs are unique and often complex. To help solve your staffing challenges, we offer multiple staffing options. We take the time to understand your organization’s goals and expectations, allowing us to fill your needs with the most qualified individuals. Our services include everything from remote to on-site technical support services, depending on your situation.
Several examples of the types of positions we can fill include:
- Laboratory test technicians
- Quality engineers
- Technical specialists
- Lab managers
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